Free Growth Check · for Liverpool trades and local services
See where your enquiries are slipping away.
A plain-English check of how customers find you, get in touch, and hear back: your Google listing, your website, and every call, message and form in between. You'll see what's working, what's costing you jobs, and what to fix first.
- Takes about two minutes. No logins, no passwords.
- We check your website and listing, then ask a few quick questions about what happens when someone gets in touch.
- Every finding shows the evidence behind it, so you can check it yourself.
For plumbers, electricians, roofers, builders, decorators, landscapers, cleaners, locksmiths, garages, and anyone else who's too busy on the job to watch the phone.
Based in Liverpool, we work with smaller businesses to help them grow. This is a straight look at the route from a customer finding you to getting in touch.
Checking your business…
- Opening your website
- Finding your contact and enquiry pages
- Checking how customers can reach you
- Looking for your Google listing
- Writing up what we found
What we check
The four steps between a search and a booked job.
Most businesses get one or two of these right and miss the rest. A great Google rating is wasted if messages sit unanswered. We look at the whole route.
- 20 points
Found
Is your Google listing there and clearly yours? Your rating, and how your reviews compare with the businesses next to you.
- 20 points
Trusted
Does your website answer the basics (what you do, where, roughly how much, when you're open) and show the badges and reviews people recognise?
- 20 points
Easy to reach
Phone, form, online booking, chat, WhatsApp, text, email, Facebook, Instagram. How many ways can a customer get hold of you?
- 25 points
Answered
Who actually replies, how fast, and whether the customer is kept in the loop afterwards. We ask you, because no website can show it.
The question most businesses can't answer
When someone gets in touch, who replies?
Every business has enquiries arriving by phone, form, text and social media. Very few have a clear answer for who deals with each one, how quickly, and what the customer hears next. We'll ask you about six everyday moments.
- 01A call comes in while you're workingDoes it get answered, or go to voicemail?
- 02Someone enquires at 9pmDo they hear back tonight, or tomorrow, after they've tried someone else?
- 03Messages arrive on five different appsIs anyone watching all of them?
- 04A job gets booked inDoes the customer get a confirmation, and a reminder the day before?
- 05The job is finishedDoes every happy customer get asked for a review?
- 06The end of the weekDo you know how many enquiries came in, and how many became jobs?
What you get back
A straight answer, not a 40-page audit.
- What's already workingWorth knowing, and worth protecting.
- Where enquiries are slipping awayRanked, with the evidence for each one so you can see it for yourself.
- Who communicates, and whenEvery moment from first call to finished job, in one simple table.
- What to do firstA short 30-day and 90-day list. Most of it you can do yourself.
Kerr Electrical
Electrician · LeedsWho replies?
Straight answers
We only tell you what we can actually see.
What the check shows you
- What's on your website and Google listing today, with the evidence for each point
- How many ways customers can reach you, and how easy each one is
- How your reviews compare with the businesses next to you
- Who replies when someone gets in touch, from your own answers
- Which fixes are likely to matter most
What it won't pretend to know
- Your exact Google ranking. That changes street by street.
- Exactly how many calls or messages you miss, or what they're worth
- Anything that needs your passwords or private accounts
- Guaranteed results. Nobody can honestly promise those.
Why it's free
StephenIntegrating SolutionsMost of the trades I talk to are very good at the work. The problem is everything around the work: a call that goes to voicemail, a message that sits on Facebook for three days, a customer who never got told what time you're coming.
This check shows you those gaps in a few minutes. If your website is part of the problem, we can show you a private version built for your business. If it is not, you still have a useful list of what to fix first.